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Hounslow’s Top Choice For Private Domiciliary Care

Now introducing our CareSwitch Service. Giving you the freedom to choose the highest quality care.

Are you unhappy with the care provided by your council?

Switch your care without losing your council funding

Take control of your loved ones care with our CareSwitch service. At Triage Care, we understand that the quality and compatibility of care are paramount to your well-being and satisfaction. That’s why we’ve introduced CareSwitch – a seamless transition solution empowering you to choose us as your private care provider while continuing to receive funding from your local council. With CareSwitch, you gain the freedom to select the highest standard of domiciliary care that aligns perfectly with your needs and preferences.

●  Currently Accepting New Requests.

Your Care, Your Decision

Top quality care, funded by your council

Tired of feeling like your care needs are being overlooked or underprioritised? It’s time to consider a change. With our CareSwitch service, you’re not just switching providers – you’re taking charge of your care journey.

Perhaps you’re dissatisfied with the level of personalisation or the consistency of care provided by your current council-assigned caregiver. Maybe you’re seeking a more compassionate, reliable, or flexible care option that better suits your lifestyle and preferences.

Whatever your reasons, CareSwitch from Triage Care empowers you to make a change for the better. Join the countless individuals who have already made the switch and experienced the transformative difference of personalised, high-quality domiciliary care.

our promise

At Triage Care, we understand the anxiety that comes with switching care providers. Our promise is to provide a seamless transition to superior care, going above and beyond to ensure your comfort and well-being. Our local carers are carefully matched to you, ensuring the best possible fit for your needs. With us, your peace of mind is our top priority, empowering you to embrace a brighter, more comfortable future with confidence.

Switch without losing your funding.

The Reality of Council-Provided Care

😠 β€œMy biggest frustration with the carers provided by the council is that they simply do not turn up!”
😠 β€œI tend to find the carers from my council lack empathy and often appear overworked and stressed out…”
😠 β€œThe carers provided by my council are always changing, barely on time and don’t stick to a good care plan”

"Triage Care has been an absolute lifeline for our family. From the moment we contacted them, we felt a sense of warmth and understanding that instantly put us at ease. The care they've provided for our loved one has been exceptional, with their local carers going above and beyond to ensure their comfort and well-being. It's clear that Triage Care genuinely cares about their clients, and we couldn't be more grateful for the peace of mind they've brought to our family during a challenging time."


"Switching to Triage Care was a must after dealing with the letdowns of council care for our family member. Triage Care's warmth and genuine concern blew us away from day one. Their carers aren't just doing a job; they're like family, offering the kind of care and attention that was missing before. Thanks to Triage Care, our loved one is finally getting the care they deserve, and our worries have lifted."

Why Choose Us

5 Reasons To Use Triage Care


Bespoke home care services, tailored to your needs


Our 5/5 Reviews simply speak for themselves


Registered by the Care Quality Commission


Our carers don't work anywhere else


You can choose from a range of care options to suit your lifestyle

Got Questions? Here’s What You Need to Know

How does the CareSwitch service work?

CareSwitch allows you to choose our domiciliary care services while maintaining funding from your local council. We facilitate a seamless transition process, ensuring continuity of care without disruption.

Emotional support can be just as important as medical support when it comes to a person’s overall wellbeing. Therefore, carers can also help with the simple things in life such as reading the newspaper, sharing a comforting cup of tea with a cheerful smile or a friendly chat.

Am I eligible to switch to your care services if I currently receive council-funded care?

Yes, our CareSwitch service is available to individuals currently receiving care funded by the council. We welcome clients seeking a higher level of personalised care and support.

Will switching to your care affect my funding from the council?

No, your funding from the council will continue as usual. Our service allows you to choose a private care provider while maintaining financial support from the council.


What types of care services do you offer under the CareSwitch programme?

We offer a comprehensive range of domiciliary care services tailored to meet diverse needs. This includes personal care, companionship, medication management, meal preparation, as well as specialised care such as live-in care and dementia care. Our services are designed to support individuals with various requirements, ensuring a high standard of care and support in the comfort of your own home.


How do I initiate the switch to your care services?

Getting started is easy! Simply contact us to express your interest in switching to our care services. We’ll guide you through the process and ensure a smooth transition from your current provider.


What sets your care services apart from others?

Our commitment to providing personalised, compassionate care sets us apart. We focus on building meaningful relationships with our clients and delivering services that enhance their quality of life. Additionally, our CareSwitch programme offers you the flexibility to choose the care provider that best meets your needs.


Is there a waiting period for switching to your care services?

Typically, there is no waiting period for switching to our care services. We understand the urgency of your needs and strive to facilitate a prompt transition process. Our team will work closely with you to ensure a smooth and timely switch to our care provision.


Can I request a consultation to discuss my specific care needs before switching?

Absolutely! We encourage potential clients to schedule a consultation with us to discuss their unique care requirements. During the consultation, we’ll assess your needs, answer any questions you may have, and develop a personalised care plan tailored to your preferences.


How do I put Triage Care Services CareSwitch in place?

Step 1
Step 1

Get in Touch

Reach out to Triage Care to schedule a consultation. During this meeting, we’ll discuss your care requirements and manage all administrative aspects involved in liaising with the council, ensuring a hassle-free process for you.

Step 2
Step 2

Free Home Assessment

Following our consultation, our expert team will conduct a thorough assessment to understand your unique needs. Based on this assessment, we’ll craft a personalised care plan tailored specifically to you, encompassing all necessary services and accommodations.

Step 3
Step 3

Commence care with ease

Once your personalised care plan is in place, our dedicated caregivers will begin providing the support outlined in your plan. Meanwhile, we’ll handle all administrative tasks associated with the council, allowing you to focus solely on receiving the care you need, when you need it.

Complete the form for a callback or call us 0203 953 57 57

Smile! You have found the right care agency

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Β© Copyright 2024 – Triage Care Services Ltd | Company number 14801759 | 17 Kingsley Road, Hounslow, TW3 1PA

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